The Peach Labels Satisfaction Guarantee
Custom production should never be a gamble. If what arrives doesn't match what you approved, we make it right — free reprint or full refund, your choice. Every file is checked by our team before production begins. No fine print.
What the guarantee covers
What we guarantee
- Match to your approved configuration. Size, fold, colors, text, and artwork placement exactly as approved — or we reprint at no cost.
- Production quality. Labels free of weaving defects, fraying edges, misprints, and material flaws. Confirmed faults are reprinted or refunded in full.
- Artwork checked before production. Every file is reviewed by our team first. If something won't reproduce well, we contact you before making a bad label.
- Durability. Woven labels are colourfast and rated for 60°C machine washing. A label that fails in normal use within the garment's life is a defect — and covered.
What's not covered
- Design choices you approved — text, spelling, sizing, and layout exactly as shown in your approved configuration.
- Minor colour variation. Screens display colour differently than woven thread. Small tolerances are inherent to weaving. Order the Label Proof Pack if colour accuracy is critical.
- Change of mind after production starts. Every order is custom-made to your specification.
How to claim
Three steps
- 1. Email within 7 days of delivery — send to support@peachlabels.com with your order reference number.
- 2. Attach a few photos — photos of the issue let us approve most claims within one business day.
- 3. Choose your resolution — priority reprint at no cost, or a full refund for the affected items.
No return shipping. No restocking conditions. No arguing. If we got it wrong, we fix it.
Remove all risk before a bulk run
Want certainty before committing to a full production run? The Label Proof Pack gets you 5 real labels made to your exact spec with a photo proof — so you approve against something you've held in your hands.
Order with full confidence
Every order reviewed
Before your labels go to the loom, our team checks your artwork file, configuration, and size spec. If anything looks off, we reach out — nothing is made until it's right.
Colourfast and wash-tested
Thread color is woven into the fabric structure, not printed on top. It cannot crack, peel, or fade. Woven labels survive industrial washing at 60°C and last the lifetime of the garment.
Free digital proof
Every order receives a digital artwork proof before production. Review it, request changes, and only approve when you're happy. Production doesn't begin until you give the go-ahead.
No hidden conditions
The guarantee applies in full without fine print, time-limited exclusions, or percentage thresholds. We stand behind every order the same way.
- We check every artwork file before production begins
- If the labels don't match what you approved, we reprint or refund
- No return shipping required to make a claim
- Claims reviewed and approved within one business day