Frequently Asked Questions

Standard runs start from 50 pieces per design, for both woven labels and woven patches. Want to test a design first? A Proof Pack gets you 5 production pieces with a photo proof.

Yes. Our $1 Sample Kit lets you feel the quality of our products — woven labels, patches, hang tags, and care labels — before committing to a production run.

Contact us as soon as possible. Modifications to your artwork or configuration are possible before production begins. Once your order enters production, changes and cancellations are no longer possible — production starts quickly after your artwork is cleared.

Yes. Your design and configuration are saved to your account. Head to My Orders and hit Reorder — no re-uploading, no re-configuring, goes straight back into production. Because your production-ready file is already on record, reorders of approved designs dispatch in 5–7 business days for standard quantities. See the reorder guide for details.

The Label Proof Pack is for businesses who want to validate a woven label design before a bulk run. You get 5 production-quality labels made to your exact spec — size, fold, thread colors — plus a photo proof before dispatch, for $30 flat. A Woven Patch Proof Pack is also available: 5 custom-shaped patches with a photo proof for $40 flat. Once approved, reorder at any quantity in one click from your account.

You can, or we can. Upload a logo you already have, ask our team to redesign your logo for weaving, or — if your label is your brand name in a typeface — build it yourself in the online Design Woven Labels tool with no design software. Our artwork team then reviews every file within 24 hours and flags anything that won't weave cleanly, at no extra charge. See who designs woven labels, and how.

Yes. Upload your artwork directly on the product page. Accepted formats are PNG, JPEG, SVG, PDF, PSD, and AI. Vector formats (SVG, AI) produce the sharpest woven result. 300 DPI or higher is recommended for raster files, but lower resolution files will still work — our team will flag anything that may affect quality. See our artwork guidelines for a full preparation checklist.

Our team reviews every artwork file within 24 hours of your order. If we spot anything that needs attention — a resolution issue, a design element that won't translate cleanly — we reach out before production begins. You can also add a photo proof to your order (or order a Label Proof Pack for a full pre-production sample): we photograph your actual label before dispatch so you can approve it or request adjustments.

We photograph your finished product and send it to you before your order moves on. If something does not match your approved artwork or spec, we remake it free. If you want to change something that was not a defect, such as size, colors or folds, we can remake it for a $20 fee. Any remake starts production again from scratch and normally adds about 7 calendar days, so please reply quickly and check your spam folder for the proof email. Questions? Just reach out.

Approximately 0.02–0.04″ at standard label sizes. Very fine details below this threshold may not reproduce cleanly in the woven construction. See our line thickness guide for examples and recommendations.

Most woven labels support up to 12 thread colors per design. Gradients and photographic blends are not possible — solid, defined color areas work best. Learn more in our thread color guide.

We produce labels in any custom size — there are no fixed dimension options. You set the exact width and height, in inches or millimeters, when configuring your order. Not sure what size to choose? Our size guide covers common sizes by garment type and placement.

Sewing allowance is the extra fabric along the edge of a label that gets hidden inside a seam when the label is sewn in. You don't need to calculate it yourself — enable sewing allowance (or an edge fold) on the edges you need in the configurator, and a fixed 0.24″ per selected edge is added to the label size automatically. For center fold labels, keep in mind the visible width after folding is half the flat width. See our size guide for more detail.

Keep it simple and high contrast: dark thread on a light background or light on dark. Avoid colors close in value, like light grey on white or navy on black, which blend together in the weave. Use only the thread colors you need, prefer vector files (SVG or AI), and avoid lines thinner than 0.02″ and text smaller than about 8 pt (roughly 0.08″ cap height). Our free artwork check flags anything that will not weave cleanly. Full thresholds and examples are in our artwork guidelines.

Upload Woven Labels is for when you already have a logo or artwork file — you upload it and we weave it into thread exactly as designed. Design Woven Labels is our online builder: you create your label from scratch in the browser using text, fonts, and symbols — no file needed. Both produce the same high-quality woven label. The same pair exists for the other products — upload or design care labels, and upload or design hang tags.

Damask labels use a finer thread density, producing sharper logo detail, softer hand feel, and a more premium finish. Standard labels suit simpler designs with fewer fine details. Every Peach Labels woven label is Micro HD damask.

Yes. Because the design is woven into the thread rather than printed on top, woven labels withstand repeated machine washing without fading, peeling, or cracking. They are rated for 60°C machine wash. See our quality guide for more detail on construction and durability.

Yes. Our labels are produced under OEKO-TEX® STANDARD 100 certification — one of the world's leading independent textile safety certifications. Materials are tested for over 100 harmful substances by an independent third-party laboratory and confirmed safe for direct skin contact, including baby and children's garments. Read more on our OEKO-TEX certification page. Documentation is available on request with any order — just contact support after checkout.

Set your iron to the cotton/synthetic setting appropriate for your fabric (no steam). Place the label face-up on the garment, cover with a pressing cloth, and press firmly for 15–20 seconds without moving the iron. Let it cool fully before handling — the bond sets as it cools, not while hot. For best durability, add a few anchor stitches around the edges — especially for garments that will be washed frequently. See our iron-on labels guide for more detail.

Yes. Woven labels can be sewn onto virtually any fabric — cotton, denim, wool, synthetics, knitwear, and leather. For stretch fabrics like jersey or spandex, use a stretch stitch so the label doesn't restrict the fabric's movement.

Woven labels come sew-on or with iron-on (heat-activated) backing. Woven patches add sticker and hook-and-loop options. For iron-on items that are washed often, add a few anchor stitches around the edges. Choose the backing in the product configurator.

Our woven labels are made from pre-dyed polyester thread, woven on Jacquard looms. Pre-dyed polyester is highly durable, colorfast, and washfast — and all our materials are OEKO-TEX certified, independently tested and confirmed free from harmful substances. See our quality guide for more on construction.

In the configurator you choose a flat or center fold label, then add an edge fold (end fold) or sewing allowance on the edges you need. Want a Manhattan or book cover fold? Contact us before ordering. Not sure which to pick? See our fold type guide.

A center fold label is folded in half along its length and sewn into a seam or neckline so both sides face outward. It is the most common format for neck labels and brand tags.

An end fold label has both short ends folded back behind the label face, so no raw cut edge is exposed. It lies flat and is stitched onto a finished surface along its long edges — the standard choice for hem labels, side seams, and surface-mounted brand tags. See our fold type guide for a full visual comparison.

A Manhattan fold label has every edge folded under, leaving a completely clean perimeter on all four sides — a self-contained label with no raw edge visible from any direction. Commonly used for premium presentation on outerwear, bags, and interior brand tags.

A book cover fold label wraps over a garment edge — like a book cover wraps around a spine. The top half of the label is visible on one side of the edge and the bottom half on the other, so you get branding on both sides with one label. Ideal for waistbands, hems, collar bands, and bag straps.

We are based in Utah, and our labels are made in our own production facility in China. That is a deliberate choice: China is home to the world's most advanced label and patch production, with specialist expertise, premium materials, and machinery that are hard to match anywhere else. We run every step ourselves and ship US orders from Utah, so you never deal with import fees or customs.

Standard production is 8–10 business days after artwork clearance. A photo proof adds 2–4 business days for your approval. If you reject the proof, we remake that article from scratch, which normally adds about 7 calendar days. These are estimates, not guarantees: during peak season and around Chinese New Year, production can take a few extra days. Have a hard deadline? Contact us before ordering and we will tell you honestly whether we can make it. Full conditions are in our Terms of Service.

We currently ship to the United States and Canada with tracked USPS or UPS delivery. Shipping cost and estimated delivery time are shown at checkout before you pay. See our shipping page for delivery estimates.

We ship from Salt Lake City, Utah, so US customers pay no import fees. Canadian orders ship DAP (Delivered at Place): the price you pay us covers the goods and shipping only. Canada Border Services charges duty and GST/HST on import, and the courier adds its own brokerage or disbursement fee for handling clearance. You pay all of these directly to the courier when the parcel is delivered — we never collect or receive them. Check our shipping page for details.

Good news on duty: every product we make is duty-free into Canada under the Canadian customs tariff, so you never pay customs duty on our orders regardless of value. What you may pay is sales tax and a courier fee. Shipments valued under CAD $40 are generally free of tax too. Above that you pay GST/HST (and PST/QST in BC, Saskatchewan, Manitoba and Quebec) at your province's rate, plus the courier's brokerage fee for handling clearance. The brokerage fee is set by the courier, not by us, and is charged even when the tax is small.

We do not offer rush production — all orders go through the same standard 8–10 business day production process to ensure consistent quality. You can select expedited shipping at checkout to reduce delivery time once your order leaves production. If you have a hard deadline, contact us before placing your order — tell us your date and we will give you an honest answer on whether we can make it. We would rather tell you upfront that we cannot meet your deadline than take your order and let you down.

If your tracking shows no movement for several days or your package appears lost, contact our support team. We will investigate with the carrier and, if the package is confirmed lost, arrange a replacement at no extra cost.

You will receive a shipping confirmation email with a tracking number as soon as your order leaves production. You can also track your order anytime from My Account → Track Order.

From our published label cost study: a 2″ × 0.8″ damask woven label is $61 for 50 ($1.22 each) and $245 for 1,000 ($0.245 each); a 1.2″ × 2.75″ printed satin care label is $18 for 50 and $119 for 1,000; a 2″ woven patch is $78 for 50 and $356 for 1,000. Your exact price is shown live as you configure.

Price depends on size, number of thread colors, fold type, and quantity. The more you order, the lower the price per piece, with no maximum order size. Your exact price updates live as you configure your label, and what you see is what you pay. See the full volume pricing table.

No. Artwork setup is included in the label price. The only additional costs are shipping and, for Utah addresses, sales tax. Both are shown at checkout before you pay. See our shipping page for rate information.

For premium clothing branding, woven labels offer superior durability, texture, and long-term appearance. Printed labels cost less per unit at very high quantities for simple designs but fade and wear faster under repeated washing. Read our full woven vs. printed comparison for a side-by-side breakdown.

All available payment methods are shown at the payment step of checkout, before you confirm your order. Payments are handled securely and your payment details are never stored on our servers.

We collect Utah sales tax (currently 7.25%) on orders delivered to a Utah address only. Orders to other US states are not charged sales tax by us. Any tax is shown in your total before you pay. Buying for resale with an exemption certificate? Contact us before ordering. Canadian orders: see import charges.

Yes, for denim, canvas and cotton-twill jackets: choose iron-on backing in the woven patch configurator and the patch presses on without sewing. Nylon, puffer, waterproof and leather jackets cannot take the heat, so order sew-on or hook-and-loop backing for those. See custom iron-on patches.

Woven labels are thin and flexible, sewn directly into a garment — typically at the neck, hem, or side seam. Woven patches are thicker and structurally independent, designed to be attached on top of a garment — sewn on, ironed on, or velcro-backed. Patches can also be custom-shaped with a Merrow border or laser-cut edge.

Yes. Woven patches support fully custom shapes — you are not limited to rectangles. Edges can be finished with a Merrow border (a classic stitched edge) or laser-cut for a clean, sharp outline.

Woven patches can be ordered with sew-on, iron-on heat-activated, sticker (peel-and-stick), or velcro backing. Iron-on is convenient for quick application; we recommend anchor stitches for items washed frequently.

No. You can check out as a guest. However, creating a free account lets you track your order, reorder in one click, and save your label configurations for future use.

Log into your account and go to Track Order — your order status and tracking number are shown there. You will also receive a shipping confirmation email with a tracking link as soon as your order leaves production.

Yes. All data is transmitted over encrypted HTTPS connections, and your payment details are never stored on our servers. See our Privacy Policy for full details.

If your order does not match the approved proof, we remake it or refund you. Contact us within 7 days of delivery. Because every order is custom-made to your specification, orders that match the proof cannot be returned. Full details on our returns and refunds page.

Refusing delivery does not cancel the import charges, and a refused or abandoned parcel is not refundable. Because every order is custom-made to your artwork, we cannot resell it, and the goods are either returned at cost or destroyed by customs. Please only order to Canada if you are prepared to pay duty, GST/HST and the courier's brokerage fee on delivery. This does not affect your rights if something is wrong with the order itself — if we shipped the wrong item, it arrived damaged, or our paperwork caused the problem, contact us and we will put it right. Full terms are on our returns & refunds page.

No. By submitting an order you confirm that you own or are licensed to use all designs, logos, and artwork included. Peach Labels manufactures products based entirely on customer-submitted artwork and has no way to independently verify third-party intellectual property ownership. You bear full legal responsibility for ensuring your design does not infringe any copyright, trademark, or other IP right. Orders involving clearly infringing designs may be cancelled at our discretion.

If we receive a formal IP complaint about an active order, we will pause production and contact you immediately. If the claim is substantiated, the order may be cancelled. We cooperate fully with legitimate IP enforcement requests and are not liable for costs arising from a customer's unauthorised use of third-party intellectual property.